Terms and Conditions

Using this site and its inquiry form

This site publishes general educational information about crypto-assets and blockchain technology, and a form for sending an inquiry to Chain Vertex. It is an information site only. Chain Vertex is not a registered dealer, adviser, trading platform or money services business. It does not hold, trade or transfer crypto-assets for anyone, and nothing on it is an offer or a recommendation. Use the form for questions about the published information. Please leave passwords, wallet recovery phrases, private keys and account numbers out of your message, because an inquiry never needs them.

No advice and no dealing

Nothing on this site is financial, investment, legal or tax advice, and nothing is a suggestion to buy, sell, hold or transfer any crypto-asset. The guides explain ideas and risks in general terms and cannot take account of your income, goals or circumstances. Chain Vertex does not rate, rank or endorse any coin, token, exchange, wallet or company. Decisions about crypto-assets are yours to make, ideally after speaking with a qualified professional who is registered to advise you.

Governing law

The laws of the province in which Chain Vertex has its principal office and the federal laws of Canada applicable there govern these terms, without regard to conflict-of-law principles. The site is general information for readers anywhere in Canada, although rules for crypto-assets and consumers vary by province and territory. Consumer protections that your own province or territory grants and that cannot be waived by contract remain available to you whatever these terms say.

Replies to your inquiry

Sending the inquiry form, which has three fields (name, email address and message), means you agree that Chain Vertex may answer at the email address you gave, and only about what you asked. Replies go by email. You can read this site without agreeing to any of that, and the form does not subscribe you to a newsletter. We do not send marketing email without your consent. To stop hearing from us, write to [email protected] and we will honour the request.

Information, outside links and copying

Pages here give general information, and because rules, products and risks in this area change, a page can fall behind. Confirm current details with official sources before you act on anything. A link takes you to a site run by another organization, under its own terms and policies, which Chain Vertex does not control. Copying text, images or layouts from this site for another purpose needs permission from Chain Vertex first. No page states prices, fees or rates.

Date of these terms

Last updated: November 2026. Whenever these terms are revised, the new text replaces the old on this page together with an updated date, and continued use of the site after that date means you accept the revision. If you do not accept a change, you can stop using the site at any time. For questions about what these terms mean, write to [email protected] and name the page you were reading.