Privacy Policy
Who runs this site
This website is run by Chain Vertex, Regina, which is accountable for the personal information described here and applies the ten fair information principles set out in PIPEDA. The site only provides education about crypto-assets. It is not a registered dealer, adviser, platform or money services business, and it collects none of the details such a business would need. Privacy questions: contact the person responsible for privacy at Chain Vertex via the email address in the footer, [email protected].
How long we keep it
Collection is limited to what the stated purposes call for. An inquiry and our reply are kept only as long as needed to answer you and deal with any follow-up, and technical data only as long as needed to operate and protect the site. A record may be kept longer where the law requires it or to deal with a dispute. Information that is no longer needed is deleted or made anonymous. The cookie choice remains in your browser until you change it or clear site data.
Your right to see and correct it
You are entitled to ask what personal information we hold about you, to see it, to have it corrected, and to withdraw your consent. Send your request to [email protected] with the name and email address you used for your inquiry, and expect a question or two to confirm your identity. We answer within 30 days of receiving the request. Should we need longer, or decline, we explain our reasons and how to make a complaint.
Consent and withdrawing it
Your consent covers the use of your name, email address and message to answer your inquiry, and you give it by sending the form. We will not use or share this information for a different purpose without your agreement, unless the law requires it. You may withdraw consent whenever you like, within legal or contractual limits and with reasonable notice, by writing to [email protected]. If you do, we may be unable to continue a conversation. Optional analytics are used only if you accept them.
Keeping information correct and protected
A correct email address is needed for us to reply, so please check it before you send the form. If something is wrong, write to [email protected] and we will correct our records. Personal information is protected by safeguards that match how sensitive it is, including limited access, secure connections and careful choice of providers. No online system is entirely free of risk. Where a breach creates a real risk of significant harm to you, we will tell you and report it as the law requires.
Questions and complaints
To ask a privacy question or challenge our compliance, contact the person responsible for privacy at Chain Vertex via the email address in the footer, [email protected]. We will review what you tell us and respond. If you remain unsatisfied, you may complain to the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca/en/report-a-concern/, which asks that the concern first be raised with the organization concerned.
Sharing and service providers
Service providers that host the site and deliver email process your inquiry for us and only on our behalf. They may store information on servers outside Canada, where local law can apply while the information is there. If advertising or measurement tags are in use, their providers, for example Google, receive technical and usage data. The contents of your inquiry are not sold, and they are not given to advertisers.
Anti-spam rules for electronic messages
Your email address is used to answer your inquiry and for nothing else. Under Canada's Anti-Spam Legislation (CASL), commercial email needs consent, so we send none without your permission. Should we ever offer it, we would ask first, identify the sender and put a working unsubscribe mechanism in each message. You may also stop messages from us whenever you wish by writing to [email protected]. Spam can be reported to the Spam Reporting Centre of the Government of Canada.
Identifying purposes
The inquiry form asks for your name, your email address and your message. We collect them to read and answer your inquiry, and for no other purpose. Please do not put recovery phrases, passwords, wallet addresses or account numbers in the message. When you visit, our server and any tags on the site also receive technical data: IP address, device and browser type, the pages you view and the page that referred you. We use it to keep the site working and secure and to understand how it is used.
Privacy notice last updated
Last updated: November 2026. When this notice changes, the new version appears on this page with a new date, so review it before you send new information. We publish it so that our practices are open and easy to find. If you disagree with a change, you can stop using the site or ask us to delete your inquiry. For a question about this notice, or to ask for a copy of the information we hold about your inquiry, write to [email protected] and name the page you were reading.